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Hiring Leftronic Dev
Leftronic jobs
New York
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Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title Tag title
Icon Featured
icon 1 day ago
Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title
Icon Featured
icon 1 day ago
Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title Tag title Tag title Tag title
Icon Featured
icon 1 day ago
Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title Tag title Tag title Tag title
Icon Featured
icon 1 day ago
Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title Tag title Tag title
Icon Featured
icon 1 day ago
Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title Tag title
Icon Featured
icon 1 day ago
Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title Tag title
Icon Featured
icon 1 day ago
Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title
Icon Featured
icon 1 day ago
Hiring Leftronic Dev
Leftronic jobs
New York
Tag title Tag title Tag title Tag title
Icon Featured
icon 1 day ago

Frequently Asked Questions

What is a help desk technician?

A help desk technician troubleshoots technical issues for end-users who need help with their computer software or hardware. There are two types of technicians. Remote help desk technicians are available via phone, online, and occasionally on-site. Meanwhile, in-house technicians offer support only to internal employees.

What certifications do you need for IT help desk?

Not all employers require a specific certification, but it’s a good idea to get at least one. The most common are HubSpot Academy, ITIL Foundation, Google IT Support, CompTIA A+, Udemy IT Help Desk Professional, Network+, HDI-CSR, MCSA: Windows 10, and MCSE: Desktop Infrastructure.

What is the average salary for an IT help desk?

  • The average salary for an IT help desk analyst is $18.05 per hour.
  • The salary goes up with experience, of course. That of a new help desk analyst is $17.91 per hour, while a senior help desk analyst gets $20.37 per hour.
  • Entry-level help desk technicians with less than 1 year of experience earn an average of $15.15.
  • An early career technician with 1-4 years of experience earns $16.42.
  • A mid-career help desk analyst with 5-9 years of experience earns $18.72.
  • An experienced one with 10-19 years of experience earns an average of $20.20.
  • Late career (20 years of experience and up) employees get an average of $22.

What qualifications do you need to be a help desk technician?

An Associate or Bachelor’s degree is desirable but not a must. Some employees hire even high school leavers if they’ve got some experience. It’s also a plus to gain some kind of certification like CompTIA or even Cisco. Check employers’ requirements because they can vary.

How much do help desk jobs pay?

IT help desk jobs pay between $27,074 – $52,262 depending on your level of experience. The state and city you’re in also have some impact on the average annual salary.

  • In Seattle, salaries are on average 27.1% higher than the national average.
  • In Washington, this percentage is 20.3%.
  • New York City offers 17.1% higher pay.
  • In San Diego, you can expect 16% more, while in LA that’s 10%.
  • In Chicago and Houston, you get 5% higher than the average.